I can't turn on the flash or use the video light
Try the following actions:
• There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try
• The flash might still be charging. Wait a moment and then try again.
• Make sure you're using the rear-facing camera.
• Make sure you aren't using Time Shift, HDR, Panorama, or Burst modes. These modes don't use the flash.