BlackBerry Q5 Help

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BlackBerry Q5 Smartphone

Version: 10.3.2

User Guide

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Published: 2015-05-14

SWD-20150514085538765

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Your device at a glance.................................................................................................................................. 8
What's different about the BlackBerry 10 OS?...............................................................................................10
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................17
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................20
Advanced interactions................................................................................................................................. 27
Personalizing your device.............................................................................................................................28
Device Switch.............................................................................................................................................. 29
About BlackBerry ID.................................................................................................................................... 39

Phone and voice.......................................................................................................................................... 42

Phone..........................................................................................................................................................42
Notifications and ringtones.......................................................................................................................... 51
Voicemail.....................................................................................................................................................58

BlackBerry Hub and email........................................................................................................................... 61

BlackBerry Hub and email........................................................................................................................... 61
joyn for BlackBerry 10 devices..................................................................................................................... 91

Media.......................................................................................................................................................... 94

Change the media volume............................................................................................................................94
Supported audio and video file extensions, formats, and codecs................................................................... 94
Troubleshooting: Media............................................................................................................................... 95
Camera........................................................................................................................................................95
Pictures.....................................................................................................................................................105
Music........................................................................................................................................................ 112
Videos....................................................................................................................................................... 117

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BlackBerry Story Maker............................................................................................................................. 122
Media sharing............................................................................................................................................125
FM Radio...................................................................................................................................................126

Settings..................................................................................................................................................... 128

Customize your device settings.................................................................................................................. 128
Update your device software...................................................................................................................... 132
Battery and power..................................................................................................................................... 133
Connections.............................................................................................................................................. 140
BlackBerry Keyboard and typing................................................................................................................ 167
Language.................................................................................................................................................. 174
Keyboard input methods............................................................................................................................176
Screen display........................................................................................................................................... 187
Accessibility.............................................................................................................................................. 189
Media cards and storage............................................................................................................................206
Using your device with BlackBerry Link...................................................................................................... 211

Applications and features...........................................................................................................................221

Organizing apps.........................................................................................................................................221
About the BlackBerry Assistant.................................................................................................................. 223
Calendar....................................................................................................................................................227
Contacts....................................................................................................................................................238
Clock.........................................................................................................................................................245
Android Apps.............................................................................................................................................249
Maps and GPS........................................................................................................................................... 251
Browser.....................................................................................................................................................259
Smart Tags................................................................................................................................................ 267
File Manager..............................................................................................................................................271
Calculator..................................................................................................................................................274

Productivity and work.................................................................................................................................276

About BlackBerry Balance and your work space ........................................................................................ 276
Remember................................................................................................................................................ 282

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Security and backup.................................................................................................................................. 289

Passwords and locking...............................................................................................................................289
What to do if your device is lost or stolen.....................................................................................................295
BlackBerry Protect.................................................................................................................................... 296
Wiping your device to delete your device data.............................................................................................297
Security settings........................................................................................................................................ 298
Password Keeper.......................................................................................................................................301

Legal notice............................................................................................................................................... 305